5IVEHOLE ships products via USPS, FedEx and UPS Monday thru Friday from 9:00 – 4:00. Items sent via USPS will be sent on Saturdays also. We will make every effort to ship your order within 48 hours of receipt of the order.
- Standard Shipping: Starting at $5.95*
- Two Day Shipping: Starting at $17.95*
- Next Day Shipping: Starting at $29.95*
- International Standard: Starting at $14.95
- International Priority: Starting at $21.95
- International Express: Starting at $64.95
Custom Jerseys: Please allow 3-4 weeks for delivery for jerseys & custom jersey orders. 6-8 weeks for tackle twill jerseys. Customized items are final sale and cannot be cancelled, changed, returned or refunded after the order has been placed. Please note that these are estimated completion times. 2 weeks can be added to the expected completion during our busy periods (November – March).
In the event of a mistake in your custom product, 5IVEHOLE will make every attempt to rectify an issue with quality, misspelling of name, wrong number and size.
Note: Shipping rates valid on online orders only. Incremental charges may apply to domestic and international orders for additional weight and size. For international orders, currency exchange rates may vary at time of shipment, affecting duties and tax.
*Domestic shipping includes Alaska and Hawaii.
EASY RETURNS & EXCHANGES
We at 5IVEHOLE want you to be completely satisfied with your purchase. Returns are accepted up to 30 days from the date of your purchase. Simply call us at 844.68.5HOLE (4653) to get a return authorization number (so we know what to expect and can pull all the relevant paperwork) and return your product prepaid to:
Attention: Returns Department
14165 N. Fenton Road #104E, Fenton, MI 48430
Items sent without an RA may take longer to receive credit. All returns must be in original condition and complete with all packaging, paperwork, and hangtags. You will be notified upon receipt of your return and when any credit has been processed.
Note: 5IVEHOLE does not refund shipping and/or special handling charges incurred on the original purchase unless there was an error on our part.